frequently-asked-questions

frequently asked questions

APA KELEBIHAN THE NATURAL STORY SOAP
Click on a category of choice from the head section of the website. For a complete description and larger view of the image, click on your desired product.

DIMANAKAH KAMI BISA MENDAPATKAN PRODUK NATURAL STORY SOAP
Select your type, size, color (if any), then click ADD TO BAG. You will be redirected to checkout page, and you can choose to CONTINUE SHOPPING to back to the web store and browse other products.

APAKAH PRODUK MEMILIKI EXPIRED DATE?
Click Shopping Cart and carefully review your order. If all is correct fill a valid email, address, choose your delivery method, choose your payment method, and next. You will be redirected to Order Summary, once again review your order, and choose I CONFIRM MY ORDER. An ORDER ID & order details will appear on screen, and you will also receive an email report regarding your order. "Product availability is not guaranteed before you check out"

APA EFEK UNTUK KULIT SENSITIF
Please review and double check before confirm your order. Your ORDER ID will be showed on the page and will also be sent in email notification.

BAGAIMANA MEMASTIKAN BAHWA PRODUK YANG DIBELI BUKAN BARANG PALSU
After completing your payment, re-visit the web to enter your ORDER ID at the CONFIRM PAYMENT at the top-right of the website (visible after sign in). You will receive your payment confirmation via email after you have submitted your payment details.

BAGAIMANA MENGETAHUI ORDER KAMI
You will receive your shipping notification via email after we sent your order. Processing time is 1-2 days (working days)